FAQs
Frequently Asked Question
Placing an order with us is simple! Just browse through our collection online, select the sarees you love, add them to your cart, and proceed to checkout. Follow the prompts to provide your shipping details and choose your preferred payment method.
We accept a variety of payment options for your convenience, including credit/debit cards, net banking, UPI, and popular mobile wallet services.
Yes, we are delighted to offer worldwide shipping! Wherever you are, we’ll make sure your chosen sarees reach you promptly and safely.
The delivery time varies depending on your location. Generally, domestic orders within India are delivered within 3-7 business days, while international orders may take 7-14 business days. Rest assured, we strive to get your sarees to you as swiftly as possible.
Absolutely! Once your order is dispatched, we’ll provide you with a tracking number via email or SMS. You can use this number to track the status of your package until it reaches your doorstep.
We want you to be completely satisfied with your purchase. If, for any reason, you’re not happy with your saree, you can initiate a return within 7 days of receiving the order. Please ensure the saree is unused, unwashed, and in its original condition with tags intact. Visit our Returns & Exchanges page for detailed instructions.
Yes, authenticity is our hallmark. We source our sarees directly from skilled artisans and renowned manufacturers to bring you genuine, high-quality products. Each saree reflects the rich heritage of Indian textiles.
At this moment, we do not provide customization or stitching services. However, we offer a diverse range of sarees in various styles and fabrics to cater to your preferences.
We’re here to help! You can reach our friendly customer support team via email at support@desisareemall.com or by filling out the Contact Us form on our website. We strive to respond to all inquiries promptly.
Currently, Desi Saree Mall operates exclusively online. We showcase our entire collection on our website, complete with detailed photos and videos, ensuring you have a delightful shopping experience from the comfort of your home.